Maintain measurement quality
Service helps keep the system operating within its expected functional performance for reliable experimental output.
Myograph Maintenance Service
Keep your DMT system accurate, reliable and ready for experimental use
Preventive maintenance helps protect system performance, reduce wear, minimize unexpected downtime and support reliable physiological measurements throughout the working life of your DMT myograph system.
2,000 hours
Recommended preventive service interval.
4 working days
Typical workshop time after receiving the system.
Service certificate
Documented functional testing after maintenance.
Preventive maintenance and functional testing
Why service matters
Protect performance and experimental continuity
Regular maintenance supports force measurement, temperature control, chamber drainage, gas flow and long-term instrument function while helping laboratories identify wear before it causes avoidable disruption.
Reduce avoidable downtime
Preventive care helps identify wear and developing issues before they interrupt planned laboratory work.
Protect system lifetime
Cleaning, lubrication, compensation and functional testing help protect the long-term value of the instrument.
Receive documentation
The completed maintenance service includes documented functional testing and a service certificate.
Maintenance overview
Key information before scheduling service
DMT recommends preventive service after approximately 2,000 hours of system use. Depending on laboratory workload, this will often correspond to a service interval of one or two years.
Workshop maintenance is normally completed within four working days after the system has been received by DMT, subject to system condition, required parts and the agreed service scope.
Contact DMT before shipping the system. The service route,
workshop timing, transport arrangements and any reported issues
should be confirmed in advance.
Recommended interval
Approximately every 2,000 hours of use, commonly every one or
two years.
Workshop turnaround
Typically four working days after the system is received at the
DMT workshop.
Preventive work
Dismantling, cleaning, reassembly, tubing replacement,
lubrication and applicable firmware updates.
Functional verification
A 24-hour test covering temperature, drainage, gas flow,
transducer drift and system stability.
Service documentation
A documented functional system test and certificate are
provided after completion.
What is included
Myograph Maintenance Service scope
The maintenance service combines mechanical preventive care with a structured functional test of the serviced system.
Cleaning, reassembly and preventive care
The system is inspected and serviced to support stable routine operation and reduce wear in key mechanical components.
- Dismantling of the system
- Cleaning of relevant parts
- System assembly after cleaning
- Replacement of tubing
- Lubrication of moving parts
- Transducer temperature re-compensation where applicable
- Firmware update where applicable
24-hour system verification
Following maintenance, DMT performs a functional test and documents the system results in a service certificate.
- Temperature delay time
- Temperature stability
- Chamber drainage
- Oxygen or air flow
- Transducer drift
- General system stability
- Documented functional test certificate
Workshop service
Detailed care of mechanical and measurement components
Preventive maintenance requires careful handling of internal components, transducers, tubing, moving parts and chamber assemblies.
Service workflow
How the maintenance process works
DMT confirms the service route and timing before the system is sent, collected or scheduled for onsite maintenance.
Contact DMT support
Provide the system model, serial number, approximate usage and a description of any observed issues.
Confirm the service route
DMT confirms workshop service, transport arrangements or whether onsite service may be relevant.
Service the system
The system is dismantled, cleaned, reassembled, lubricated, compensated and updated where applicable.
Perform functional testing
DMT tests temperature, drainage, gas flow, transducer drift and overall system stability.
Document and return
The service is documented, a certificate is provided and the system is prepared for return to the laboratory.
Plans and service conditions
Maintenance plans, warranty extension and replacement parts
Laboratories with regular system use can select structured maintenance planning, while replacement parts and warranty conditions are handled separately from the standard service scope.
Parts and transducer replacement
Mechanical replacement parts and transducer replacement are not included in the standard Myograph Maintenance Service. Where replacement is required, DMT will advise on the appropriate part, repair route and additional quotation.
One-year warranty extension
When an eligible myograph system undergoes Maintenance Service before the original warranty expires, the warranty may be extended by one year. Contact DMT before expiry to confirm eligibility and timing.
Three- or five-year plans
Structured three- and five-year Maintenance Plans are available for laboratories seeking predictable service planning, regular preventive care and support for high-use or multiple systems.
Multiple systems
Onsite service may be available for laboratories with several systems
Where a laboratory operates multiple DMT myograph systems, an onsite service visit may provide a practical alternative to shipping each system separately.
DMT assesses whether onsite service is appropriate based on the number and type of systems, location, required service scope, laboratory access and scheduling.
System information
Model and serial number for every system included in the
service request.
Usage history
Approximate hours or years of use and the previous service
date where known.
Observed issues
Current condition, performance concerns or known faults for
each system.
Location and timing
Laboratory location, preferred service period and any site
access requirements.
Number of systems
The total system count and whether the systems are installed
in one or several laboratory rooms.
Related resources
Support material for system care and troubleshooting
Use DMT support resources to find documentation, practical videos, software, replacement parts and direct technical assistance.
Technical support
Request help with troubleshooting, service questions and maintenance planning.
→Guides and manuals
Find system documentation, maintenance instructions and user guides.
→How-to videos
View practical guidance for setup, maintenance and common workflows.
→Software downloads
Find DMT software installers, drivers and acquisition applications.
→Training and installation
Support users with system setup, laboratory workflow and practical training.
→Accessories and parts
Find transducers, tubing, mounting tools, vacuum equipment and service items.
→Contact DMT
Ask about workshop service, onsite options, timing or transport arrangements.
→Request a quote
Request pricing for maintenance, service plans or replacement parts.
→Service planning
Is your DMT system approaching its next maintenance interval?
Provide the system model, serial number, approximate hours or years of use, current condition, preferred timing and the number of systems requiring service. DMT can advise on workshop service, maintenance plans, transport arrangements and possible onsite options.