DMT QuickSupport (program by TeamViewer GmbH) is a solution for remote assistance. It is a small executable that requires no installation and allows immediate access to the computer… making troubleshooting and support easier.
Access Protection
In addition to the PartnerID DMT QuickSupport generates a session password that changes with every software start to provide additional security against unauthorized access to a remote system. Security relevant functions like file transfer require additional, manual confirmation of the remote partner.
Also it is not possible to invisibly control a computer. For data protection reasons the person sitting on the remote computer has to be able to detect when someone is accessing the machine.
Code Signature
All program files are secured using VeriSign code signing technology. This allows you to verify the origin of the executables you received.
Encryption
DMT QuickSupport includes full encryption, based on RSA private-/public key exchange and AES (256 Bit) session encoding. This technology is based on the same standards as https/SSL and is considered completely safe by today's standards.
The key exchange also guarantees a full client-to-client data protection. This means that even our routing servers will not be able to read the data stream.
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